Free tracked shipping via Australia Post Express
Worldwide:
Flat rate $49 AUD via EMS Express (includes full tracking)
All orders ship from our Toorak boutique within 1 business day (excluding weekends/public holidays).
Delivery Options
Australia & New Zealand:
Delivery Times
Australia:
1-2 business days after dispatch (Express Australia Post)
International:
Major cities: 5-11 business days
Remote areas: Allow 2-3 weeks
You’ll receive emailed tracking once shipped.
Pick up In-Store
Enjoy complimentary Click & Collect at our Toorak boutique:
Select "Pick Up In-Store" at checkout.
We’ll prepare your order within 24 hours and email you when ready.
Bring your order confirmation and valid ID for collection.
Address:
Lost Designer
428E Toorak Road, Toorak VIC 3142
03 9522 9884
Returns Policy
we maintain a strict no-returns policy for change of mind. Every item is carefully documented with photos, videos, and detailed descriptions so you can shop with confidence.
Exceptions:
Not as described? Contact us within 7 days of delivery with photo/video evidence.
Inauthentic item? If proven, we issue a full refund including return shipping.
enquiries@lostdesigner.com.au