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Delivery Options 

Australia & New Zealand:

Free tracked shipping via Australia Post Express

Worldwide:

Flat rate $49 AUD via EMS Express (includes full tracking)

All orders ship from our Toorak boutique within 1 business day (excluding weekends/public holidays).

Delivery Times 

Australia:

1-2 business days after dispatch (Express Australia Post)

International:

Major cities: 5-11 business days

Remote areas: Allow 2-3 weeks

You’ll receive emailed tracking once shipped.

Pick up In-Store

Enjoy complimentary Click & Collect at our Toorak boutique:

Select "Pick Up In-Store" at checkout.

We’ll prepare your order within 24 hours and email you when ready.

Bring your order confirmation and valid ID for collection.

Address:
Lost Designer
428E Toorak Road, Toorak VIC 3142
03 9522 9884

Returns Policy 

we maintain a strict no-returns policy for change of mind. Every item is carefully documented with photos, videos, and detailed descriptions so you can shop with confidence.

Exceptions:

Not as described? Contact us within 7 days of delivery with photo/video evidence.

Inauthentic item? If proven, we issue a full refund including return shipping.

enquiries@lostdesigner.com.au