Lost Designer · Gold buying
Old jewellery, broken chains or pieces you no longer wear—we buy gold in any amount. Visit our Toorak boutique or send it to us from anywhere in Australia.
Read our Google customer reviews /5 on Google · reviewsLost Designer customer reviewsDirect gold buying · In store or by post · Licence SHD-0018083
A clear starting point
Choose how you would like to sell. In-store and postal gold have separate buying rates, shown in Australian dollars per gram.
For gold brought to our Toorak boutique.
| Gold purity | AUD / gram |
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For selling gold by post. These are separate from our in-store rates.
| Gold purity | AUD / gram |
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Loading current rates…
Add the weight for each purity. Don’t know the weight or carat? You can still enquire below.
Indicative estimate only. Your in-store offer is confirmed after we weigh and test your gold at the boutique.
Visit our boutiqueNot near Toorak?
Tell us what you would like to sell. When your gold arrives, we lock the postal rate, weigh and test your pieces, then arrange payment.
Tell us what you would like to send. You do not need to know the exact weight or purity. We’ll email your label and packing instructions. Please wait for these before posting anything.
We normally provide an Australia Post label with tracking. If we arrange another carrier, your label email will name it and confirm any transit cover. Without confirmed Extra Cover, Australia Post says compensation may be available only up to $100 and claims are assessed under its terms. Keep your lodgement receipt. If a parcel is lost, contact us and we will help with the carrier claim. If your estimated value is over $100, or you are sending bullion, wait for us to confirm higher-value transport and cover in writing before posting.
Read Australia Post's valuable-items guidancePlease do not include bank details or identity-document numbers in this initial enquiry. Privacy policy
Once postage is arranged, wrap each piece separately and secure it inside a sturdy, discreet box. Fill empty space so items cannot move, seal the box well and keep your lodgement receipt. Follow the specific packing and handover instructions we provide.
Describe your gold using the form below. Include its weight and any hallmarks if you know them.
Wait for our postage instructions before sending anything. We’ll confirm what you can send and how to pack it.
We use the postal buying rate at the time your parcel arrives. We then weigh and test each piece to confirm its gold content.
We send payment within 24 hours once your assessment and required identity and payment details are complete. Bank processing times can vary. We email your itemised receipt after payment is sent.
Gold customer reviews
In-store and Postal Gold experiences shared by Lost Designer customers.
I'll be honest, I was quite anxious walking in with my mother's old jewellery. I'd never sold gold before and had no idea what to expect. The gentleman took his time, tested every single piece in front of me, and explained what the readings meant without any pressure at all. I never once felt rushed or talked down to. The rate they offered was fair and better than I'd been quoted elsewhere. It felt less like a transaction and more like being looked after. Thank you.
Straight up, I've been burned before by those pop-up gold buyers. Dodgy scales, vague answers, the lot. These blokes are different. Tested everything in front of me, showed me the numbers, made an offer, paid me. Done in fifteen minutes. Rate was better than the two other places I tried in the city. No mucking around. If you want a fair price without the runaround, go here.
Oh my goodness, I cannot recommend these guys enough! I'm up in Brisbane and honestly couldn't find anyone local offering anything decent, so I took a chance and posted my scrap gold down to Melbourne. I was so nervous popping it in the mail, but they guided me through the whole insured postage thing and kept me in the loop the entire time. When it arrived they tested it properly and sent me photos of the readings! The offer blew the local quotes out of the water, even after postage. Money was in my account same day. Seriously, just do it!
I engaged this service after conducting comparisons with several local buyers in Perth, none of whom offered competitive rates. Given the distance, I elected to send my items via insured post, a process the team explained clearly and handled professionally. Upon receipt, each item was subjected to thorough testing, and I was provided with documented results before any offer was made. The valuation was fair, the communication prompt, and payment was transferred the same day. I would have no hesitation in recommending them to anyone seeking a transparent and reliable service.
Look, I'm from Adelaide, so my options were pretty thin to begin with. Posted my gold over to Melbourne figuring it couldn't be worse than the mob down the road offering me peanuts. Turns out it was a cracking decision. They tested the lot properly, no dodgy scales or sleight of hand, and the rate was well above what I'd been quoted here. Money landed in my account before I'd finished my coffee. Can't fault them. Reckon I'll be digging through the shed for more.
What we buy
Gold doesn’t need to be in perfect condition. We assess the gold content of each piece and explain how its value is calculated.
Rings, chains, bracelets, earrings and pendants. If your jewellery has stones, tell us so we can explain how these will be assessed.
Single earrings, snapped chains, damaged clasps and pieces you no longer wear. Bring them as they are, or enquire about posting them.
Bring coins and bullion to the boutique, or contact us first about transport. Do not send bullion using a standard postal label.
Visit the boutique
Bring your gold to the boutique. We weigh and test it in front of you, explain the offer and arrange payment if you accept. Walk-ins are welcome.
428E Toorak Rd, Toorak VIC 3142
Monday–Friday 10:30am–6pm · Saturday 11am–5pm · Closed Sunday
Bring your gold and current photo ID. Receipts or appraisals are helpful if you have them, but aren’t essential.
Our Lost Designer boutique in Toorak, Melbourne.
Before you decide
Your rate locks when your parcel arrives, using our postal buying rates at that time. The calculator is an estimate, not a price lock. We then verify the weight and purity of each piece. Later changes in gold prices do not change the rate locked for your parcel.
We set separate buying rates for in-store and postal sales. Choose your selling method above to see the applicable table.
No. We provide the approved postage label at no charge. Any return charges that apply under the Gold Terms & Conditions are separate.
No. For postal gold, you authorise the payment process when registering. After your parcel arrives, we calculate the payout from the locked postal rates and verified weight and purity, then arrange payment.
We send payment within 24 hours once your assessment and required identity and payment details are complete. Bank processing times can vary. In-store payment is arranged at the boutique after you agree to sell.
We normally provide an Australia Post label with tracking. If we arrange another carrier, your label email will name it and confirm any transit cover. Without confirmed Extra Cover, Australia Post says compensation may be available only up to $100 and claims are assessed under its terms. Keep your lodgement receipt. If a parcel is lost, contact us and we will help with the carrier claim. If your estimated value is over $100, or you are sending bullion, wait for us to confirm higher-value transport and cover in writing before posting.
That’s fine. Describe the pieces and any stamps or hallmarks you can see. The calculator is optional. We confirm the actual gold weight and purity during assessment, and explain any deductions for non-gold components separately.
Lost Designer buys gold jewellery and scrap gold at our Toorak boutique in Melbourne and by post. Bring in old rings, broken chains, single earrings or pieces you no longer wear. One piece or a larger collection is welcome.
Our postal service is available across Australia, including Sydney, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and regional areas. You can also post from Melbourne if that suits you better. Check the postal rates and request your label before sending your pieces.
Our boutique is at 428E Toorak Road, Toorak VIC 3142. Read our story, find visiting information or get in touch with our team if you have a question about selling your gold.
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