Burberry Bag Deal of the day
Pickup available from our Toorak Store
Usually ready in 24 hours
Burberry Bag Deal of the day
Toorak Store
428E Toorak Road
Toorak VIC 3142
Australia
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AUTHENTICITY GUARANTEED
Entrupy Certificate of Authenticity
This item includes Entrupy’s certification, guaranteeing 99.1% accurate authentication via AI and microscopy.
Verification Process:
- 260x magnification scans materials, stitching, and hardware
- AI compares data against verified luxury goods
- Tamper-proof certificate confirms legitimacy
Your Guarantee:
Definitive proof this piece is genuine and investment-grade.
Certified Authentic by Legit Grails
Legit Grails Certificate of Authenticity
This item is 100% authenticated by Legit Grails through:
- Professional inspection with high-resolution photography
- Detailed verification of materials, stitching, hardware, and tags
- Serial number/marking analysis against brand archives
Includes: Legit Grails’ Certificate of Authenticity—definitive proof of legitimacy.
Where do you ship from?
All orders are shipped from our Toorak boutique within 1 business day (excluding weekends and public holidays).
Do you ship worldwide?
Yes! We offer international shipping to most countries via EMS Express for a flat rate of $49 AUD(includes full tracking).
What are my shipping options?
- Australia & New Zealand: Free tracked shipping via Australia Post Express.
- Worldwide: Flat rate of $49 AUD via EMS Express (includes full tracking).
How long will delivery take?
- Australia: 1-2 business days after dispatch.
- International:
Can I pick up my order in-store?
Yes! Enjoy complimentary Click & Collect at our Toorak boutique:
- Select "Pick Up In-Store" at checkout.
- We’ll prepare your order within 24 hours and email you when it’s ready.
- Bring your order confirmation and valid ID for collection.
Do you accept returns?
In rare instances where an item is not as described (e.g., undisclosed damage, incorrect product) or found to be inauthentic, we will gladly accept returns. All other sales are final—we do not offer refunds or exchanges for change of mind.
What if my item is not as described?
If your purchase does not match the listing, please contact us within 7 days of delivery. Provide your order number and clear evidence (photos/video) via:
enquiries@lostdesigner.com.au
Instagram DM @lostdesignerau
We will review your claim promptly and advise on next steps.
What if my item is inauthentic?
We stand behind the authenticity of every piece. If an item is proven inauthentic from a third party authenticator, you’ll receive a full refund, including return shipping costs.
Every item at Lost Designer meets strict verification standards:
Fully Certified (Includes Authentication Documentation):
- Bags & Wallets: Verified via Entrupy’s AI and 260x microscopic imaging.
- Watches, Designer Clothing & High-Value Jewelry: Authenticated through Legit Grails’ digital verification portal (expert-reviewed imagery and documentation).
All Other Pieces:
Inspected in-house by our luxury specialists for brand consistency and quality.
What’s Included
- Original accessories (dust bags, receipts, etc.) are clearly listed in each product description.
- Complimentary Lost Designer dust bag if original is unavailable.
The Lost Designer Guarantee:
Certified items backed by a 100% refund (including return shipping) if ever disputed.